Refund & Cancellation Policy
In general, the club has a strict No Refund policy; in that funds will not be returned unless the circumstances are deemed extraordinary, warranted, & worthy by the club. However we will attempt to provide & facilitate transfer, credit or replacement whenever possible, practical, or reasonable to do so in order to provide the purchased service or product.
We are a not-for-profit club run solely by volunteers. We don't have the capacity or margin to just write off costs or lost earnings. If you are reasonable with us, we will be more than reasonable with you.
A person who gives more than 48 hours notice of their inability to attend a course can:
Have their course registration be rescheduled to another course date at no additional cost; OR
A person who gives less than 48 hours notice of their inability to attend a course will not be eligible for a refund or transfer, however:
They may nominate an eligible substitute for an eligible participant aged 10 or above, at no additional cost; OR
If an event is cancelled by the club due to circumstances beyond its control (e.g. Severe weather), it will:
Attempt to notify participants via the contact details they have provided to the club, & via Facebook post as soon as a decision has been made; AND
Transfer participants free of charge to the next suitable course date or arrange a special replacement course.
Membership and Affiliation Fees
Membership of Centenary Archers Club is taken for a 12 month period from point of payment. The total fee paid on registration includes affiliation fees to the South Queensland Archery Society (SQAS) and Archery Australia (AA).
A pro-rata amount of the Centenary Archers Club component of the membership fee may be refunded at the discretion of the Club's Committee. Refunds will not be made retrospectively. Centenary Archers Club cannot refund affiliation fees paid to SQAS & AA at the time of joining. That will need to be directly & independantly taken up with those organisations.
A person whose application for membership of Centenary Archers Club is rejected will be refunded the amount paid for the Centenary Archers Club component of the total fee, not including the online processing fee.
Annual Grounds Fees
An Annual Grounds Fee (AGF) will not be refunded once it has been used.
An AGF may be paused -
For a minimum of two (2) months; AND
For a maximum of twelve (12) months; AND
Only once (1) in its period;
A non-discounted AGF may be transferred to another financial club member provided -
it is to an appropriate or lesser AGF class. i.e. A Youth AGF can't be transferred to an Adult.; AND
it has not been transferred or paused previously;
Methods of Refund
Any refunds will be made either through GameDay, bank transfer, or cheque; at the discretion of the Club's Committee.